DigitalPersona U.are.U RTE questions & answers

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Question by enifome
244 views
January 28, 2016

Bought Digitalpersona U.are.U 5100, and during scans I can get a valid fingerprint scan, but get the message:


low quality score
low blocks


Now matter how hard I try, I always end up with the same error. I am running Digitalpersona software version 2.3.1.767. Is there a fix to this problem?

S
Answer by Sean Hill

These type of apps usually have a manual and a user guide that provides all the information necessary to acquire the the fingerprint correctly. I recommend you open and consult those files, and then if you still have issues, open the application and go to Help > About. Use the contact details you find to contact the developers of the application. They should provide additional help for this inquiry.

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